AMANGE CHIDINMA AUGUSTA
Results-Driven Digital Marketer & Campaign Strategist
Port Harcourt, NG.About
Results-driven Digital Marketer with a proven track record in executing high-impact marketing campaigns, managing social media platforms, and driving online engagement. Adept at working independently in remote environments, managing multiple projects, and delivering measurable results through strategic content creation, email marketing, and campaign optimization. Focused on leveraging digital channels to achieve significant growth and enhance performance for businesses.
Work
First City Monument Bank (FCMB)
|Direct Sales Agent (Customer Insight & Conversion Experience)
Port Harcourt, Rivers State, Nigeria
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Summary
Drove sales growth and customer retention by generating leads, building strong relationships, and effectively selling banking products while understanding customer behavior.
Highlights
Generated and converted a high volume of leads through strategic outreach and diligent follow-up, consistently contributing to sales pipeline growth.
Cultivated and maintained robust customer relationships, leading to improved client retention rates and enhanced trust in banking services.
Consistently met and exceeded challenging sales targets for diverse banking products, demonstrating strong persuasive communication and negotiation skills.
Developed a comprehensive understanding of customer behavior and buying patterns, leveraging insights to tailor sales approaches and improve conversion efficacy.
Efficiently handled numerous customer interactions and resolved inquiries, ensuring high levels of customer satisfaction and loyalty.
Rising Digital Limited
|Digital Marketer
Port Harcourt, Rivers State, Nigeria
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Summary
Orchestrated comprehensive digital marketing initiatives, enhancing brand visibility and engagement through strategic social media management and optimized campaign execution.
Highlights
Managed and expanded social media platforms, significantly improving engagement and visibility across key channels like Instagram, Facebook, and LinkedIn.
Designed and produced compelling marketing creatives and content utilizing Canva, effectively communicating brand messages and increasing audience interaction.
Developed and implemented data-driven content strategies, meticulously aligned with overarching business goals to maximize reach and conversion.
Configured and optimized Google My Business profiles, enhancing local search presence and driving increased customer inquiries.
Executed targeted email marketing campaigns and automated customer engagement workflows, fostering stronger customer relationships and driving conversions.
Stitch Gram
|Office Administrator
Port Harcourt, Rivers State, Nigeria
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Summary
Supported daily business operations and enhanced customer engagement through efficient communication management, scheduling, and documentation processes.
Highlights
Provided essential support to business operations, contributing to seamless daily functions and improved overall efficiency.
Managed critical communication flows, scheduling, and comprehensive documentation, ensuring organizational clarity and timely information dissemination.
Actively assisted in the implementation of process improvements for customer service, enhancing response times and customer satisfaction.
Streamlined administrative tasks, reducing operational bottlenecks and allowing the team to focus on core business objectives.
Gracefield Academy
|English Language/Literature Facilitator
Port Harcourt, Rivers State, Nigeria
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Summary
Facilitated English language and literature learning, developing students' communication skills and managing classroom activities for effective educational outcomes.
Highlights
Delivered structured and engaging lessons in English Language and Literature, significantly improving students' communication and comprehension skills.
Developed and refined strong presentation and content delivery skills, creating an interactive and effective learning environment for students.
Efficiently managed diverse classroom activities and assessments, ensuring a productive learning atmosphere and accurate evaluation of student progress.
Fostered a supportive educational environment that encouraged student participation and critical thinking in language and literature studies.
Nigeria Engineering Works Ltd
|Personal Assistant (HR Support – IT)
Port Harcourt, Rivers State, Nigeria
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Summary
Provided comprehensive administrative and HR support, managing schedules, documentation, and confidential tasks to ensure smooth departmental operations.
Highlights
Provided critical administrative and HR support, enhancing the efficiency of departmental operations and staff coordination.
Managed complex schedules, meticulous documentation, and internal communication, ensuring seamless information flow and organizational accuracy.
Assisted with various HR operations and documentation tasks, contributing to improved compliance and employee record management.
Handled highly confidential administrative tasks with utmost discretion and integrity, maintaining privacy and trust within the department.
Education
Undisclosed Institution
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HND
Library and Information Science
Undisclosed Institution
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ND
Library & Information Science
Languages
English
Certificates
Digital Marketing
Issued By
Undisclosed Issuer
Skills
Digital Marketing Strategy & Execution
Digital Marketing, Marketing Strategy, Campaign Execution, Growth Marketing.
Social Media Management
Instagram, Facebook, LinkedIn, Social Media Engagement, Content Scheduling.
Search Engine Optimization (SEO)
SEO, Keyword Research, On-page SEO, Off-page SEO, Technical SEO.
Email Marketing & Automation
Email Campaigns, Marketing Automation, Lead Nurturing, CRM.
Google Ads Campaign Setup
Google Ads, PPC, Ad Campaign Management, SEM.
Content Creation
Canva, Video Editing, Graphic Design, Copywriting, Content Strategy.
Google My Business (GMB) Optimization
GMB, Local SEO, Online Presence, Reputation Management.
Campaign Analytics & Performance Tracking
Data Analysis, KPI Tracking, Performance Reporting, Google Analytics.
Remote Collaboration & Time Management
Remote Work, Team Collaboration, Project Management, Organizational Skills.
Customer Support
Chat Support, Email Support, Phone Support, Customer Service, Inquiry Resolution.
Lead Generation & Prospecting
Lead Generation, Sales Prospecting, Business Development, CRM.
Sales
Direct Sales, Product Sales, Target Achievement, Negotiation.
Customer Relationship Management
CRM, Customer Retention, Relationship Building, Customer Loyalty.
Administrative Support
Office Administration, Scheduling, Documentation, Organizational Support.
HR Support
HR Operations, Confidentiality, Employee Support, Record Management.
Communication Skills
Verbal Communication, Written Communication, Presentation Skills, Interpersonal Skills.